Questions families ask

A coordinator reads your request and contacts you, usually by email, or by phone or WhatsApp if you shared a number. They ask about the student’s needs and any tutor preference, suggest a tutor and arrange the trial at a time that suits you.

There is no fixed trial length. Your coordinator agrees the time and length with you when arranging the lesson.

Tell your coordinator. If the first trial was unsatisfactory, a second trial may be arranged at our discretion, for example with a different tutor.

A parent or guardian should request lessons for a student under 18 and stay the main point of contact.

Yes. You can message the team on WhatsApp at +1 737 703 4880 or email hello@emathtutor.com. Many families find WhatsApp the easiest way to ask a quick question or arrange a time. You can also request a free trial online and a coordinator will contact you.

Children can start whenever there is a clear reason, from early reading and number confidence in primary school through to exam preparation at 18. Younger children usually do best with shorter lessons and a parent nearby. Tell us your child’s age and level, and your coordinator will suggest a suitable lesson length and approach.

Yes. Adults take one-to-one lessons in school subjects, for example to return to study, support a university course or prepare for a professional exam, and in Quran reading and Islamic studies. You request a trial in the same way, and your coordinator plans lessons around your goals and schedule.

The more detail, the better the match. Include the student’s age, school year, curriculum and exam board if known, the subject and topics that feel difficult, any upcoming exams, preferred days and times with your time zone, and any tutor preference, such as a female or male tutor. Recent marked work or reports are helpful too.

Yes. Each child has their own one-to-one lessons, matched to their age, subject and level. Siblings can learn the same subject with different tutors or the same tutor at different times. Your coordinator helps keep the family’s schedule manageable, for example by arranging lessons back to back on the same evening.

Lessons are live, one-to-one video sessions with a shared whiteboard. Tutor and student see, hear and write together in real time. A laptop or tablet and a stable connection are all you need.

Every lesson is one-to-one: one tutor with one student. We don’t run group classes.

A laptop or tablet with a camera and microphone, a stable internet connection and a quiet space. Headphones help if the room is shared.

Yes. Students can share photos of homework, worksheets or past papers so lessons focus on what they actually need.

Yes. Families hear about progress and what to focus on next.

Lessons are live, one-to-one video sessions, so you always know who your child is learning with and when. Parents are welcome to sit in or stay nearby, and we encourage this for younger children. We recommend lessons take place in a shared family space rather than a closed bedroom, and that you tell your coordinator straight away about any concern.

Yes. Parents are welcome to sit in, especially with younger children or during the first few lessons. Many parents of older students prefer to stay nearby and hear a short update instead, which helps teenagers take ownership of their learning. Do whatever helps your child feel comfortable.

Lesson length is agreed with your coordinator and depends on the student’s age, attention span and goals. Younger children usually have shorter lessons; older students preparing for exams may prefer longer ones. You can adjust the length later if it isn’t working.

Short interruptions happen occasionally. The student and tutor simply reconnect and carry on. If a connection problem means a lesson can’t continue, let your coordinator know. Using a wired connection or sitting near the router, closing other apps and testing the setup before the first lesson all help.

Tutors can suggest short practice between lessons when it helps, for example a few questions on that week’s topic or a past-paper question. It is planned around school homework so the workload stays reasonable. Tell the tutor or coordinator if you would prefer more or less.

We match on subject, level, curriculum and schedule, plus any preference you share, such as a female or male tutor.

Yes. Female and male tutors are available on request for every programme. Choose your preference on the trial form.

We don’t publish individual tutor profiles. A coordinator suggests a tutor matched to the student’s needs, and the free trial lets you see how they teach before you decide.

Yes. If the match isn’t working, tell your coordinator and we’ll suggest another tutor where availability allows.

We match tutors to the student’s curriculum and level, whether that is US Common Core, AP and SAT, a Canadian province, GCSE or IGCSE, A Levels, the IB, Australia, New Zealand or a GCC school. Tell us the exam board and course in your trial request so the coordinator can find a suitable tutor. See the curricula we support.

The aim is a regular tutor, because continuity helps the tutor understand the student and build on each lesson. If a tutor becomes unavailable or the match isn’t working, your coordinator arranges another suitable tutor and shares what has been covered so far.

Please tell us about any learning difference or support plan when you enquire. One-to-one lessons can go at the student’s pace, with shorter tasks, breaks and visual explanations where they help. Tutoring is not a substitute for a specialist assessment or school support, but it can work well alongside them.

A tutor can explain the subject knowledge, the task and the assessment criteria, and help the student build the skills needed. Coursework, the IB exploration and similar work must be the student’s own, so tutors do not write, edit or rewrite work that will be submitted.

Contact your coordinator by email, WhatsApp or phone. Positive feedback is passed on, and concerns are taken seriously. If the teaching style isn’t suiting your child, the coordinator can discuss changes with the tutor or suggest a different tutor where availability allows.

Fees depend on the subject, level and how often lessons take place. We share pricing once we understand the student’s needs.

Students join from the US, Canada, the UK, the Gulf, Australia, New Zealand and beyond. Lessons are scheduled in your local time.

Let your coordinator know in advance and we’ll find another time that works for the student and tutor.

No. No payment details are needed to enquire or to book the trial lesson.

That’s up to you. After the trial, you agree a regular schedule and frequency that suits the student, school and family routines.

Your coordinator explains fees and how to pay once we understand the student’s needs. The accepted payment methods are listed on our payment methods page. No payment details are needed to enquire or to book the free trial lesson, and you can ask any questions about payment before you decide.

Our refund policy sets out when refunds apply and how to request one. If anything is unclear, ask your coordinator before you pay, so you know exactly what to expect. You can reach the team on WhatsApp at +1 737 703 4880 or by email at hello@emathtutor.com.

Let your coordinator know as early as possible if you need to cancel or move a lesson. The enrolment policy explains how cancellations, missed lessons and rescheduling are handled, and your coordinator can talk you through it when you enrol.

Your coordinator explains how enrolment works before you start, and the details are set out in our enrolment policy. The free trial comes first, so you can see a lesson and meet the tutor before deciding whether to continue. Ask your coordinator any questions about lesson frequency or enrolment before you commit.

Lessons are scheduled in your local time. When clocks change in your country or the tutor’s, lesson times can shift, so your coordinator checks the schedule around those dates. If you move or travel, tell your coordinator and they will help adjust lesson times.

Often, yes. Tell us the days and times that suit your family, with your time zone, when you request a trial. Your coordinator looks for a tutor available at those times. Popular after-school slots can be busier, so a little flexibility helps.

Many children start Noorani Qaida once they can sit and focus for a short lesson, often from around four or five. Your coordinator will discuss the child’s attention span and suggest a suitable lesson length.

Yes. Female and male teachers are available on request for every course. Mention your preference in the trial form or tell your coordinator.

The teacher assesses reading in the free trial lesson and recommends a starting point, whether that is revising Qaida, moving to Nazra or beginning Tajweed rules.

Yes. Adults learn one-to-one at their own pace, starting from the alphabet if needed. There is no class to keep up with.

Yes. Islamic studies lessons cover topics such as duas, salah and seerah, at a level suited to the learner.

Each class is a live, one-to-one video lesson with a teacher. The student reads aloud, and the teacher listens, corrects pronunciation and explains rules, using a shared screen to point to letters and words. Lessons follow the student’s level, from Noorani Qaida to fluent Nazra, Tajweed or Hifz.

Yes. Because lessons are live and one-to-one, the teacher hears every letter and can correct pronunciation immediately, much as in person. A good microphone or headset helps the teacher hear clearly. Recorded videos and apps can support practice, but they cannot listen and correct the way a live teacher can.

It varies widely with the learner’s age, lesson frequency and practice between lessons, so we don’t promise a timeframe. Many children progress steadily with short, regular lessons and a few minutes of daily practice. The teacher shares progress and the next steps with the family.

Yes. Online Hifz lessons are one-to-one, with the teacher listening to new memorisation and regular revision of earlier portions. Progress depends on the student and daily practice at home, so there is no set pace. Your coordinator can explain how lessons are structured. See our Hifz course.

No. Beginners start from the Arabic letters and sounds with Noorani Qaida, and no prior knowledge of Arabic is needed. Learning to read the Quran with correct pronunciation is a different skill from understanding Arabic, and many learners begin with reading first.

A laptop or tablet with a camera and microphone, a stable connection and a quiet space. Headphones with a microphone help the teacher hear pronunciation clearly. The teacher will tell you whether to use a printed Qaida or mushaf, or follow on screen.

Look for a tutor who knows your child’s curriculum and level, diagnoses gaps before teaching, lets the student do most of the thinking and can see their working in real time. A trial lesson is the best test. At eMath Tutor, a coordinator matches a tutor to the curriculum and goals, lessons use a shared whiteboard, and the first lesson is free.

Listen for clear, accurate recitation, patience with mistakes, and lessons pitched at the learner’s level with regular feedback to the family. Many families also want a female or male teacher. At eMath Tutor, Quran lessons are live and one-to-one, teachers are available on request by gender, and you can judge a teacher in a free trial lesson first.

Research suggests it can be, when lessons are regular, interactive and linked to schoolwork, and when the tutor can see the student’s working. Results vary between programmes, so features matter more than format. Our guide Is online tutoring effective? summarises the evidence. eMath Tutor lessons are live, one-to-one and use a shared whiteboard.

Choose tutoring matched to the exact course: exam board and tier for GCSE, course and level for the IB, or the specific AP exam. Ask how the tutor will use past papers and mark schemes. eMath Tutor matches tutors to GCSE and IGCSE, IB and AP and SAT courses; tell us the details in your trial request.

One-to-one lessons let the tutor focus entirely on one student’s gaps, pace and questions, which is especially helpful for specific difficulties or exam preparation. Small groups can suit some students and cost less. eMath Tutor teaches one-to-one only, so every lesson is planned around a single learner.

Look for clear information about how lessons work, published policies on fees, refunds and enrolment, a real way to contact the team and a trial before you commit. Be wary of guaranteed grades. eMath Tutor publishes its enrolment and refund policies, offers a free trial and never promises results.